This Privacy Policy describes how d'Crafted Handmade (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.d-crafted.com (the "Site") or otherwise communicate with us.

 

1. How Our Website is Hosted

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our handmade products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall. 

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2. Personal Information We Collect
We receive, collect, and store any information you enter on our website or provide us in any other way.

• Order Information: When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, billing address, shipping address, email address, phone number, and payment details (including credit card numbers or PayPal information).

• Interaction Data: We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

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3. How We Use Your Personal Information
We collect such Non-personal and Personal Information for the following purposes:

• To provide and operate our craft shop and services.

• To fulfill, ship, and track your orders.

• To provide our users with ongoing customer assistance and technical support.

• To be able to contact our visitors and users with general or personalized service-related notices and promotional messages.

• To comply with any applicable laws and regulations.

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4. How We Communicate With You
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our craft business, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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5. Cookies and Wix Tracking Tools
Our website uses cookies for important reasons, such as to provide a great experience for our visitors, to identify registered members, to monitor and analyze the performance, operation, and effectiveness of Wix's platform, and to ensure our platform is secure and safe to use. 

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Note: Wix uses essential cookies like XSRF-TOKEN and hs for security, and ssr-caching for system performance. If you add third-party apps via the Wix App Market, they may place additional cookies. 

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6. Your Rights and Data Withdrawal
If you no longer want us to process your data, or if you wish to access, correct, amend, or delete any personal information we have about you, you are invited to contact us at info@d-crafted.com.

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7. Privacy Policy Updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

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8. Questions and Contact Information
If you have any questions, please contact us at info@d-crafted.com.

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